Complaint

This is the email i send to Legalwise , since account is still being debited , the useless customer service person keeps saying oh no when i call for update .<br> October 06 , 2014<br> Dear Sir/Madam,<br> I am writing today to complain of the poor service I received from your company on 04 October 2014 for the second time .Above are 2 emails I received from customer care requesting all the attached information .I have asked Mervin Moodley to follow up on the lawyer that I have to keep calling and beg for invoices .I have not received any update after following up numerous times. Friday I had an appointment and the counsellor I saw was horrible , does not listen want to talk more then what I am explaining , and has the nerve to tell me they can't help me .<br> I am most annoyed that I wasted a morning (and half a day's vacation) going to see Mpho at the Ghandi Branch . My impression by Legalwise has been tarnished, and I am now concerned about how my existing business will be managed by your firm. Furthermore, I would request all my money back since May 2012 . I wish not to further my relationship if no service can be rendered and one must be treated so awfully. Still waiting like a fool.