EM
Emile M

1 reviews | Active since Jul 2015

06 Apr 2022, 21:39

COMMUNICATION VERY BAD

Changed my bank details emailed Legalwise to inform them they still debiting from my old account. question is who is gonna pay bank costs now. Tried calling them but no luck. what if I need them in an emergency just makes a person think.

0
Replies (2)
LegalWise
LegalWise's reply07 Apr 2022, 10:42
Official
Hi Emile M
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant : Customer Care
LegalWise
LegalWise's reply29 Apr 2022, 11:26
Official
Hi Emile M,

We refer to your above mentioned concern and we thank you for bringing it to our attention.

We confirm that you have been contacted by our member admin department  to address the above query.

We believe all has been resolved and is in order.

We apologise for the remiss in our service .

Thabo Singela
Consultant : Customer Care.