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Phindile M
1 reviews | Active since Oct 2018
02 Apr 2022, 20:06
Careless law firm
Second time I complain about the case,they decided to close without consulting with the client????
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Replies (2)
LegalWise's replyOfficial
04 Apr 2022, 08:06Hi Phindile M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply04 Apr 2022, 08:06
Official
Hi Phindile M,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's replyOfficial
07 Apr 2022, 08:17Hi Phindile M,
We confirm that we have investigated your complaint and it was escalated to the Claims Department. We further confirm that our Senior Claims Assessor has been in contact with you and Claims has re-referred your matter to another Attorney for assistance.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Claims Department. We further confirm that our Senior Claims Assessor has been in contact with you and Claims has re-referred your matter to another Attorney for assistance.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply07 Apr 2022, 08:17
Official
Hi Phindile M,
We confirm that we have investigated your complaint and it was escalated to the Claims Department. We further confirm that our Senior Claims Assessor has been in contact with you and Claims has re-referred your matter to another Attorney for assistance.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Claims Department. We further confirm that our Senior Claims Assessor has been in contact with you and Claims has re-referred your matter to another Attorney for assistance.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department