Can’t wait to cancel my Platinum policy . I feel ********** by Legalwise

I’m a Platinum member paying R380 per month. I have a crisis situation where I’m being deprived of seeing my grandkids. I called Legalwise in the hope that they can assist me with obtaining visitation rights via the courts. I’m now being told that my Platinum membership which is the highest membership does not cover me for such matters. This is my problem with companies like Legalwise when u claim then you are told you are not covered. It’s an absolute *******. I wanted to cancel my policy a few years ago but I have a matter which is in court being handled by Legalwise for 8 yrs now and I’m afraid if I cancel my policy I’ll be told by Legalwise that I am no longer a member and my cover is seized. The minute my existing case is concluded my membership with Legalwise will conclude. I can’t wait for that day.