PE
Paul E

1 reviews | Active since Mar 2010

06 May 2024, 13:11

Cancelled policy have to wait a month for reimbur*****t

I cancelled my policy with LegalWise but they still deducted the monthly premium. When I contacted them I was told that I have to wait for the next month to be reimbursed. They are quick to deduct the money but I have to wait a month for reimbur*****t? Sounds more like Legal***** than LegalWise to me!

0
Replies (1)
LegalWise
LegalWise's reply08 May 2024, 10:32
Official
Hi Paul E,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care