NB
Neil B

1 reviews | Active since Dec 2009

27 May 2020, 16:31

Cancellation of Policy - No Reponse.

Good Day. I would like to cancel my policy with you with immediate effect. I have sent an email on the 04/03/2020 at 4:17 PM and to date no one has contacted me. I no longer wish for my policy to be active and would also like a refund for the months that I was debited.

Your urgent response would be appreciated.

0
Replies (2)
LegalWise
LegalWise's reply28 May 2020, 16:09
Official
 
Hi Neil B

We refer to your complaint and thank you for bringing this to our attention.

We confirm that we have sent an e-mail to your address requesting more details.

Your response will be appreciated.

Connie Serekoeng
Consultant: Customer Care 


 
LegalWise
LegalWise's reply10 Jun 2020, 20:34
Official
Hi Neil B

We refer to your complaint.

We confirm that your request to cancel your Membership has been actioned.

We apologise for the inconvenience caused.

Connie Serekoeng
Consultant: Customer Care