BP
Bazil P
1 reviews | Active since Nov 2021
09 Jul 2024, 11:36
Cancellation
Good day
I need to cancel my policy with Legalwise but they are not assisting me.
Helpful (0)
Replies (2)0
Replies (2)
LegalWise's replyOfficial
09 Jul 2024, 12:32Hi Bazil P,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply09 Jul 2024, 12:32
Official
Hi Bazil P,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's replyOfficial
15 Jul 2024, 08:01Hi Bazil P,
We confirm that we have investigated your complaint and it was escalated to the Retentions Manager. We further confirm that the Cancellation Department has been in contact with you and your membership was cancelled as per your request.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Retentions Manager. We further confirm that the Cancellation Department has been in contact with you and your membership was cancelled as per your request.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply15 Jul 2024, 08:01
Official
Hi Bazil P,
We confirm that we have investigated your complaint and it was escalated to the Retentions Manager. We further confirm that the Cancellation Department has been in contact with you and your membership was cancelled as per your request.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Retentions Manager. We further confirm that the Cancellation Department has been in contact with you and your membership was cancelled as per your request.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department