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mariska P
1 reviews | Active since Jan 2015
20 May 2025, 10:16
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I contacted Lega Wise to advise me on some advice, as I know that you are not allowed to use the attorneys in the first month. When I contacted them, just for advice I was assisted and they said they will help me do a letter, this was in 17 April 2025, Up until now I am still waiting for the letter after I have contact them twice, I send now email to cancel the membership not sure how long I am going to wait for this to happen.
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LegalWise's replyOfficial
23 May 2025, 08:43Hi Mariska P,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding your complaint and you have since cancelled the membership, we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding your complaint and you have since cancelled the membership, we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply23 May 2025, 08:43
Official
Hi Mariska P,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding your complaint and you have since cancelled the membership, we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Case Management Senior Legal Counsellor you regarding your complaint and you have since cancelled the membership, we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department