1 reviews | Active since Sept 2021
Be wise, don’t Legalwise
After taking out a Premium Membership I asked for a will you be drafted. Several months later, I still have none. They can’t even keep a telephone appointment to draft it telephonically. A case I tried to make went as far as 1 legal document drafted and sent on my behalf. No phone calls or emails to keep me updated. In fact, I had to keep in touch with calls, emails and the like. No further information was forthcoming. I finally snagged a meeting face to face,Uber issues ( it’s two days before Xmas) caused a travel delay of 17 minutes. After running to get there ( Legalwise Centurion ) I get chased out like a dog. Because they might “inconvenience another client”! I was so mad I could spit. Wasted money. No legal professionalism. The legal counselor was dressed like a frat boy on vacation and the receptionist behaved as if I was a slug on her shoe, disrupting her day. Mind you, the office was crypt-like in its stillness. Not another client to be seen. Not a telephone ringing or the chatter of people there. If you have a case, go into debt to get a real lawyer, these guys are *****s. I’ve now canceled and am lodging an Ombudsman complaint because my god, what a waste. All that money and one legal document.
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating your concern and we will revert to you shortly.
Thabo Singela
Consultant: Customer Care
