TT
Thapelo T
1 reviews | Active since Oct 2018
18 Apr 2023, 17:31
Bad treatment
I am a loyal and good client of legalwise since 2004 but they fail attend just one case of mine for the first time I ask for help from them. I've opened case regarding my vehicle last year April(CVL***1) till to thus date they haven't attended my case. Legalwise they don't even bother to update me unless I call them or email. I don't think I could ever advise someone to join legalwise as their representative , I pay them every month but can't even call me for an update on my case not even sms.
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LegalWise's replyOfficial
19 Apr 2023, 08:05Hi Thapelo T,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
LegalWise's reply19 Apr 2023, 08:05
Official
Hi Thapelo T,
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Nonhlanhla Kheswa
Consultant: Customer Care