SN
Sibonelo N

1 reviews | Active since Feb 2021

23 Nov 2021, 12:24

Bad Services !!!! LCs not interested to clients that pay

I have just called the third legal advisor that was allocated to me to cancel my matter, they have been all pathetic and none of them updated me of any progress. I have just canceled my matter as there is no one interested. I am a loyal customer to Legalwise and all my payments are up to date but the services I have received later are disappointing. I am cancelling my membership soon. Perhaps you can suggest a reliable service provider

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Replies (3)
LegalWise
LegalWise's reply23 Nov 2021, 14:11
Official
Hi Sibonelo N

 We refer to your complaint. We apologize for the experience you had with our service.
 
 We are investigating your concern and we will revert to you shortly.
 
 Thabo Singela
 Consultant: Customer Care 
SN
Sibonelo N's update23 Nov 2021, 15:28
Reviewer Update
I’m just not interested anymore . Your LCs in the CBD branch are very unprofessional. I am going to formally request you people to cancel my membership
LegalWise
LegalWise's reply24 Nov 2021, 08:10
Official
Hi Sibonelo N,

We refer to your above concern.

Kindly allow our Customer care team to call you.

Thank you.

Thabo Singela
Consultant : Customer Care