Bad Service, No Cancellation options

<p> I have contacted your Cape Town branch 4 times since May 2016. I have been trying to cancel my membership for 3 months now, and still no cancellation has been processed, nobody has returned my calls, and the debit orders persist to be deducted. </p> <p> </p> <p>Your website has no option whatsoever for cancellation. And every month you continue to take my money, even after i have called in this cancellation 3 times.</p> <p> </p> <p>I hereby request that my membership be cancelled with immediate effect,</p> <p>NO debit order is allowed to be deducted from my account July 2016.</p> <p> </p> <p>I would like confirmation receipt of this email and I would like a letter stating that the membership and debit has been cancelled</p> <p>Please advise urgently</p>