1 reviews | Active since Dec 2016
Bad Service from Legal Wise
<p>In May 2014, i bought a used car, Caravelle, T5, 2006 model from Inspector Car, Zambezi in Pretoria. i bought it through Nedbank to the tune of R358000 the car had defects in its engine. to extend that the car is stucked and cant move. the Branch of inspectar Car delaers left the premises and failed to assist me. i then approached legal wise in September 2014, a Its Platinum member for assistance on the matter. legal wise through it inefficieint and unproffessional staff took me from pillar to post, until in Dec 2014 when they decided to appointed lawyers by the name of Barnard Attorneys. remember all the time i am paying installments to Nedbank, and the latter not interested in my stories, whilst their goods is stucked at the garage. The Barnards Attorneys dragged the matter until April 2015, with no response nor feedback on my matter, until the brought in a bombshell to say according to the advice from their so called Advocate, he said the matter is not winnable in court and has since lapsed because is close to a year since the matter as been lodged. i then went back to Legal Wise Branch trhough their Head Office Customer line, to complain about the conduct of their lawyers. from June 2015 i have never heard anything from them, until in 2016 when they refered me to other lawyers called Lickfield and Baloyi, who also refered my matter to one of their inexperienced lawyers to handle my case. As i am wrting this letter, the lawyers has since taken the side of the dealer and indicated that it is my fault. how can it be my fault when i bought the car with defects, what about my rights to fair dealings and the right to receive products and goods of the good quality. I mean legalwise is so inefficient and ineffective to an extend that they will rather drag or delay your matter or refer it to their inexperience lawyers who cant even give you posted on progress or those who are lazy or afraid to face magistrate and argue their case but who will rather take short cuts to eliminate your case by being so judgemental without even presenting your matter to a magistrate court. Legalwise is doing all this tactics because when they dragging your matter they are benefiting because on a monthly basis they deduct premiums and they dont care about whether your matter is resolved or not. as far as i am concerned their Pretoria Branch cannot help you anything it must just close, because is useless. when you call your are taken from pillar to post, thier staff unprofessional a nd inefficient. as far as i am concerned legal wise motto of saying dont talk to but talk my lawyers is just teory to lure clients and make money they are not living to their commitments. i have experience bad service from legal wise and they have never assisted me with anything. as we speak i am pursuading the motor industry Ombudsman and Consumer Commission to help me look at the matter again becaus legalwise has failled. i am warning consumers to think twice before joining legal wise.</p>
We acknowledge receipt of your complaint with reference number 17009.
We confirm that we have escalated your complaint to Pretoria Claims Hub Manager , who will be in contact with you before the end of business.
Regards,
JN
We acknowledge receipt of your complaint with reference number 17009.
We confirm that we have escalated your complaint to Pretoria Claims Hub Manager , who will be in contact with you before the end of business.
Regards,
JN
