TG
Tracy G

1 reviews | Active since Jun 2020

08 May 2022, 15:15

Bad service

You pay every month installment then when you need help they won't help you they start to tell you stories. I don't want to deal with such businesses.

0
Replies (2)
LegalWise
LegalWise's reply09 May 2022, 08:03
Official
Hi Tracy G,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Nonhlanhla Kheswa
Consultant: Customer Care 
LegalWise
LegalWise's reply10 May 2022, 08:00
Official
Hi Tracy G, 

We confirm that we have investigated your complaint and it was escalated to the Durban Branch Manager. We further confirm that our Branch Manager has been in contact with you regarding your complaint.

Our offices remain committed to assisting you and we once again apologize for any remiss in our service. 

Nonhlanhla Kheswa 
Customer Care Department