VV
Valencia V
1 reviews | Active since Mar 2020
08 Oct 2024, 08:10
Bad service bad company opt for alternatives
guys please stop using legalwise i am telling you
20 years past no resolution see below response
LegalWise: We confirm that your complaint has been finalised and that we do not intend to take any further action. Please contact Customer Care on ***or the relevant Ombudsman should you wish to escalate your complaint (details available on www.legalwise.co.za). Your feedback is vital. Please rate the service you received from Nonhlanhla Kheswa from our Customer Care Department by clicking https://go.legalwise.co.za/HDgCYQhJ . Reference no: wf_***9. Auth FSP U/W LEZA
Helpful (0)
Replies (1)0
Replies (1)
LegalWise's replyOfficial
14 Oct 2024, 08:26Hi Valencia V,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Senior Legal Counsellor has contacted the member and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Senior Legal Counsellor has contacted the member and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
LegalWise's reply14 Oct 2024, 08:26
Official
Hi Valencia V,
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Senior Legal Counsellor has contacted the member and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department
We confirm that we have investigated your complaint and it was escalated to the Case Management Manager. We further confirm that the Senior Legal Counsellor has contacted the member and the matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Nonhlanhla Kheswa
Customer Care Department