BAD SERVICE AND ******

I CANCELLED MY POLICY BY LEGALWISE ON 17/11/2015<br> NIREN REP**** ASKING MY PHONE NUMBER AND WHY I WANT TO CANCEL<br> ON 10/01/2016 A DOUBLE PAYMENT WAS TAKEN OF MY ACCOUNT SO I EMAIL NIREN AGAIN AND ASKED HER WHY MY POLICY WAS NOT CANCELLED AND THAT I NEED THE REFUND ON THE MONEY THEY TOOK AND TILL NOW NO REPLY<br> ON 19/01/2016 I E MAILED HER AGAIN, ONCE AGAIN NO REPLY<br> <br> I PHONED HEAD OFFICE ON 28/01/2016 AND SPOKE TO A DOROTHY.<br> SHE ASKED ME TO FORWARD ALL THE EMAILS TO HER, WHICH I DID. RECEIVED NO REPLY<br> <br> I RECEIVED A LETTER DATED 12/01/2016 STATING THAT MY POLICY IS CANCELLED FROM 01/03/2016 AND THEY WILL NOT REFUND MY MONEY<br> <br> I CANCELLED DUE TO THE FACT THAT I RECEIVE NO SERVICE FROM THEM AND THEY CANT HELP ME WITH THE PROBLEM I CURRENTLY HAVE. SO TO ME IT IS USELESS TO KEEP PAYING FOR SOMETHING THAT I'LL NEVER USE<br> <br> THEY ARE VERY UNPROFESSIONAL AND THEIR SERVICE IS PATHETIC.<br>