Bad Service

To Whom It May Concern

On September 17, 2020 @ 02:29pm I received an email from Legalwise (***) that my claim, as referred to above, had failed. Wednesday, September 23, 2020, I responded, in writing to LegalWise (***) stating the reasons why I am not in agreement with the repudiation of the said claim and also requested that the claim be reconsidered. This was done on advice as given in the letter from Legalwise, dated September 17, 2020, as also after being advised to do so during a personal visit to LegalWise offices in Belleville on Tuesday 22 September 2020 @ 09:00am. To date LegalWise as failed to acknowledge receipt of my email dated September 23, 2020 and also failed to respond to the email. Also, during my visit to Legalwise offices in Belleville on September 22, 2020, I was advised that Jacqueline would be requested to contact me on that date or the following day, September 23, 2020. This promise, however, has to date still not been honoured. I have been a policy holder with LegalWise since about 2014/5 to date and before that for a number of years until about 2005/6. I still hold the same policy number as pre-2006 as my policy was "reopened" when I enquired about rejoining. Of late I have suffered, ad nauseum, many instances of disgusting service from LegalWise in that I often find myself having to "fuss and fight" and beg for responses from LegalWise. I wish to request,as I now do, urgent assistance in this matter please.

Thanking you D Jonathan