1 reviews | Active since Oct 2016

18 Jul 2023, 09:00

Bad Service

I'm not happy with their service, since I opened a case with them last year 2022, no progress, I'm not receiving any update. Last update, I was told they cant get hold of the person.

0
Replies (2)
LegalWise
LegalWise's reply18 Jul 2023, 10:16
Official
Hi Lebogang M,
 
We refer to your complaint. We apologize for the experience you had with our service.
 
We are investigating, we will revert to you.
 
Thabo Singela
Consultant: Customer Care 
LegalWise
LegalWise's reply26 Jul 2023, 13:51
Official
Hi Lebogang M,

We refer to your above-mentioned concern.

We confirm that the Case Manager has made contact with you with regards to your concern.

We further confirm that we have discussed your concern and possible way forward.

We apologize for the remiss in our service. 

We remain committed in providing you with quality legal services.

Thabo Singela
Consultant: Customer Care