EF
Esme F

1 reviews | Active since Jan 2019

25 Jan 2019, 13:48

Bad service

Please if you are a member of Legalwise please keep following up they never get back to you. I started a case in June 2018 I was sent from pillar to post. They could of helped me about not signing. They never got back to me then there was a withdrawl period they never got back to me I tried and tried. Then that was to late. I have slipped up heavily now I am following up with my dept they were to look into. They have not started I am going to loose everything. They had enough time. Its devistating the service I receive. Please follow up all the time. Even if its on facebook.

0
Replies (3)
LegalWise
LegalWise's reply29 Jan 2019, 13:23
Official
Dear Sir/Madam

We refer to your complaint.

We confirm that your complaint is receiving attention.

Kind Regards
CS.
EF
Esme F's update29 Jan 2019, 13:28
Reviewer Update
Yes thank you CS but nothing happens but I will wait. We receive a phone call from CS from Legalwise they are looking into it but the waiting just continues.
EF
Esme F's update30 Jan 2019, 16:26
Reviewer Update
Good afternoon please I do not have airtime or data and still Legalwise treats me the way they do. Please I am I'll I have not slept since I went to see Nico. I have no money I receive my husbands pension on the 10th of each month. Why was I not told all this stuff in October last year Why was it left until now I sent emails for 2 weeks. I struggle to breath please do not abuse me this way in January after my first visit in June the prior year. Been to the office on three appointments. Spoken to you how many times now you are treating me like this. WHY DID YOU NOT EXPLAIN this to me face to face every time I went to see you. Please let them fetch the car you have not helped me one step of the way now you want to explain things eight months down the line. Please I can't talk anymore I have to rest I can't breath please these are not fun and games. I cannot breath I cannot upset myself so mutch. You will never admit you were wrong not explaining in the first place. You waited until I moved away and had no connections. You never explained this to me. Then you can hear how upset I am and you carry on and tell me I put the phone down. Please I just cannot believe this treatment. I am told my case file is missing and today this the first time you ever call me you tell me this that and the next WHY I BEG OF YOU HAVE YOU never told me this beforehand. Or is that not your job either? I don't have any petrol or money so I cannot drive to Carletonville to go to Standard bank. You waited until I asked why don't you want a power of attorney for standard bank. Why Legalwise did you not read the emails I CC'd you on. I answered all the questions asked Standard bank does not help me. I have to rest I don't care if you believe it or not. Get proof from Dr Lieberman if you want come and see how I live. Esme Ferri