Bad service

Morning Peter<br> On the 7th of July 15 i ve send a complain to legal wise to this email address [Email Removed] same day the lady by name of Shashika escalate my query to M<br> s S Sewbaran Senior Legal Counsellor for further assistance. And on the 9th of July15 I send an email to legal wise to ask for feedback regarding my query.<br> <br> Ms Shashika responded to me saying i quote ( Please note that the Legal Counsellor has within 2 days to attend to your matter. Mr Motlhabane will be in contact with you today. Lawrence, a message has been captured for you herein. unqoute. Same day Mr Motlhabane gave me a call round about 17:33 in the after noon and i was driving i asked him to call me after an hour but he promise to call me the following day. Since then i haven't here anything from legal wise. i very disappointed with their turnaround time or that's the way they they treat their PLATINUM customer. I use to have a trust on LEGAL WISE but i m not sure anymore. <br> <br> LW don't practice what they preaches, my request from them is to contact me URGENTLY to try an resolve this matter and get on with our lives. And their service is very BAD please improve. Am thinking of cancelling my policy.