1 reviews | Active since Jul 2011
Bad Service
<p>I am a new member of Legalwise and I still haven't received my card and documents. I was told to call if I haven't received them in 45 days which I did today and spoke to some rude woman called kelebogile on ********** 000. I have been paying for two months now and third payment will go off month end. When I asked her about when am going to receive the documents she just blatantly said she is offline and will resend them I should expect them in 2 months time and she just hung up. Really 2 months? I'm not sure if I want continue with such unprofessionalism. How am I going to be represented in court if the very same people who are supposed to provide good service are so rude? Might as well go to clientele legal</p>
We acknowledge receipt of your complaint with reference number 17422.
We confirm that we have escalated your complaint to the Policy Administration Department Manager, who will contact you before end of business today.
Regards
We acknowledge receipt of your complaint with reference number 17422.
We confirm that we have escalated your complaint to the Policy Administration Department Manager, who will contact you before end of business today.
Regards
