BAD BAD BAD SERVICE !!!!!!!

I have been platinum a client with legalwise for years I have given them a unfair dismissal for they CCMA that was reported to there call center on the 1 st April 2019 they said to me someone will contact me with 48 hours after 4 days I call in again to get feed back after few hours I was called by there call center they then advised me that they will get one of there legal advisers to contact me I waited other day or 2 before any contact I then was called and advised that my case has been handed over to there Krugersdorp branch an they will call me . After 2 days I received a sms that I must contact the branch to make a appointment I then contacted the branch finding the person that was handling the file wasn't in at the time I then left several messages to the office to call me back. I then was contact by the reception of the branch to tell me they can only assist me in 2 weeks time or a week later at their randfontein branch the 11th April 2019 for 12 o clock I confirm the appointment then drove all the way to randfontein got there they weren't even aware of the appointment not me . I was then seen by the legal counselor stating all my facts about my case I have . I then was told that they will appoint a Attorney firm to handle the case and matter but they will call me by the 15th April to make appointment to go and seen them. I haven't heard any thing from any Attorney firm until the 17th April 2019 . I then contacted legalwise again to follow up again as I only have 30 days to send case to CCMA , I spoke to one of the Service Supervisor that told me they will sort out the issue and give me a call In 48 hours again due to the public holiday its impossible that they will get back to me with 48 hours . I AM VERY UNHAPPY WITH THE CLIENT SERVICE I AM GETTING FROM LEGALWISE AS THEY ARE VERY QUICKLY TO TAKE THERE MONTHLY FEES VIA DEBIT ORDERS NIT EVEN ON THE DATE THAT WAS ARRANGE BY ME SOME DAYS 2 DAYS BEFORE THE DEBIT RUN . I AM VERY UNHAPPY

REGARDS QUINTON