YM
Yvonne M

1 reviews | Active since May 2015

25 Oct 2016, 16:05

Bad attitude

<p>I contacted legalwise asking for an assistant and I was told that a legal consultant will contact me and he did from Krugersdorp ( ********** 285) I forgot his name but what I didnt forget it was his lack of customer service and rudeness . I expalined my situation to him and when I tried to add on and he told me not to interrupt , I asked if he doesn't want to help me and he hang up on me. I work with customers and when the customer is not happy you listen and once they are done to give feedback politely . I'm diasppointed as I'm a paying customer but I was treated as *******. Can legal wise teach their people manners and customer service .</p> <p> </p>

0
Replies (1)
LegalWise
LegalWise's reply28 Oct 2016, 09:11
Official

We acknowledge receipt of your complaint with reference number 16132.

We confirm that we have escalated your complaint to the Krugersdorp Branch Manager, who will contact you before end of business today.

Regards