TM
Tayaya M

1 reviews | Active since Jul 2020

31 Jan 2024, 09:30

*********** Attorney

My Brother was arrested for a ******** matter on Sunday 28th January 2024. I phoned almost the whole day on Sunday trying to get an attorney for him since He has a policy with Legalwise. I was told that the attorneys are to far from Port Elizabeth to get to him.

A Big City like Port Elizabeth/ Gqeberha does not have an attorney to attend to a ******** matter at LegalWise. When I did a follow-up on Monday I was referred to a Lady by the name of Kgomotso from the legal department. The Lady required an amount of R436.00 that She claimed was in arrears.

That was the last time I heard from her. She promised that an attorney would be in contact with me on Monday but that was the last I heard from her. My brother appeared in court on Monday without a lawyer and He was sent back to jail. No one bothers to contact me at Legalwise.

He is appearing again on Friday but LegalWise is playing hide and seek,

Hellopeter should please assist me with these bogus attorneys?

0
Replies (1)
LegalWise
LegalWise's reply07 Feb 2024, 10:22
Official
Hi Tayaya M

We refer to your above mentioned complaint. We tried calling you on the number provided with no success.

We apologize for the experience you had with our service. However , we note that you were previously contacted by our specialist team legal counsellor to discuss your concerns and we trust that they have been addressed.

We remain committed in providing you with quality legal services.
 
Thabo Singela
Consultant: Customer Care.