Astoundingly pathetic Service!

The worst service ever!!! They pass you from one person to another telling you they can't assist you!! They tell you to contact a specific department on a specific number and when you call this number there is a recording telling you to call the number you just called before it cuts off. When they tell you that they are putting you through to a manager you get to the top rude person speaking so softly that you cannot hear them and when you tell them that you cannot hear them, they hang up on you after you held on to speak to them for nearly 10 minutes!!! Clearly, the people employed at this facility think they are above customer service. This facility is happy to take your money but don't think you get what you pay for!!!! This institution's attitude is like a typical South African government institution's culture: Pathetic to say the least!!!