Appalling and Bad Responce from Call Centre

I signed up with your people in the Randburg square late last month and till date no one has had the decency to phone or get intouch via email to explain the policy and what it entails, I got ****ed and phoned the Randburg branch because that's the number that was on the card they gave me, I signed up for the Platinum account and want to cancel it now now!!!! With immediate effect!!!!<br> <br> Its not any huge amount but its all about principles, that fact that you are dealing with someones money should make you cautious about everything, people have been *****ing with me too much that's why I took up this policy in the first place and you guys who are supposed to sort it the bullying issues are doing it yourself. Please cancel and stay out of my account.<br> <br> Most annoying part is she got my passport number wrong and I don't know if it has been changed on file, that's one of the reasons why I have been soo worried... you are dealing with someone's identity and money.<br> <br> i will be reconciling my account soon and i pray that i find discrepancies from you guys, its there that you will realise that some of us work hard for our money and dont take lightly people messing with it..