NM
Nada M

1 reviews | Active since Dec 2021

13 Mar 2024, 12:52

**** AND UNRELIABLE COMPANY

I can’t believe I fell for this legal insurance. I’ve been paying my account well from last year and haven't even used their services, I sent them an email after missing one payment (last month) telling them that I recently lost my job but I’m expecting uif by the end of this month I’ll pay. Their policy document states that I can get assisted even after 3 months of not paying and I missed only one payment and they refused to help me. First they said I should be the one collecting information about the case even though I told them where my brother is held. This is a ****ty company with no reliability and wouldn’t recommend it to anyone I wish I stuck with legal angel Bidvest insurance

0
Replies (1)
LegalWise
LegalWise's reply20 Mar 2024, 13:22
Official
Hi Nada M

We refer to your above-mentioned concern.

We are sorry for the experience you had with our service.

We are currently investigating the above and we will revert to you in due course.

Thabo Singela
Customer Care Department.