PB
Penelope B
1 reviews | Active since Sept 2019
15 Apr 2021, 03:59
A great disappointment
After being a member for 35 years what shoddy service! Even allowing for the fact that the other party had 14 days in which to reply the matter should not have taken so long. I think the George attorney branch possibly have more work than they can cope with.
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Replies (2)
LegalWise's replyOfficial
15 Apr 2021, 07:55Hi Penelope B
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's reply15 Apr 2021, 07:55
Official
Hi Penelope B
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
We refer to your complaint. We apologize for the experience you had with our service.
We are investigating, we will revert to you.
Thabo Singela
Consultant: Customer Care
LegalWise's replyOfficial
15 Apr 2021, 11:01 Hi Penelope
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor, Nwabisa Hoho . We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor, Nwabisa Hoho . We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
LegalWise's reply15 Apr 2021, 11:01
Official
Hi Penelope
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor, Nwabisa Hoho . We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care
We confirm that we have investigated your complaint and it was escalated to the Senior Legal Counselor, Nwabisa Hoho . We further confirm that our Senior Legal Counselor has been in contact with you and your matter is receiving attention.
Our offices remain committed to assisting you and we once again apologize for any remiss in our service.
Thabo Singela
Consultant: Customer Care