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Amanda N
1 reviews | Active since Sept 2015
28 Apr 2022, 18:26
1 star is a bonus
After months of back and forth with LegalWise, they send me an email saying they can't help me, I must find a private attorney That was it, they are done! After I have been paying membership fees consistently, I ask them to help me with one case and they cant do it!! The service in this place is beyond poor. I don't know how they still have clients. One useless company in this country
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Replies (3)
LegalWise's replyOfficial
29 Apr 2022, 09:37Hi Amanda N,
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
LegalWise's reply29 Apr 2022, 09:37
Official
Hi Amanda N,
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
We refer to your above mentioned concern and we thank you for bringing it to our attention.
We have escalated your concern to the relevant department and as such we are currently investigating the above and we will revert to you in due course.
Thabo Singela
Consultant : Customer Care.
LegalWise's replyOfficial
18 May 2022, 12:47Hi Amanda N,
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department.
We apologise for the remiss in our service - if any, and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department.
We apologise for the remiss in our service - if any, and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
LegalWise's reply18 May 2022, 12:47
Official
Hi Amanda N,
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department.
We apologise for the remiss in our service - if any, and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
We refer to your above mentioned complaint and we confirm that we have investigate the above.
We further confirm that you have been contacted by the Customer Care department.
We apologise for the remiss in our service - if any, and we remain committed to providing you with quality legal assistance.
Thabo Singela
Consultant : Customer Care
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Amanda N's updateReviewer Update
18 May 2022, 13:03Mnxm. That doesn't change anything. Your services are poor. Legal Wise is a waste of a company
AN
Amanda N's update18 May 2022, 13:03
Reviewer Update
Mnxm. That doesn't change anything. Your services are poor. Legal Wise is a waste of a company