ALSM
Alebakwe Lesedi Stephen Molatlhegi

1 reviews | Active since Aug 2018

07 Aug 2018, 14:45

No Money...No consent... No voice

I recently discovered that for the past 3 months I have been getting debited for services that I had not given express knowledge for. Upon contacting the call centre, one lady hung up on me when it became apparent that I wished to speak to the supervisor. The supervisor in question was not even on the floor for a good 45minutes ( I called back enough times to confirm) and no agents were willing to put me through to him. I have also been made aware that not only Legal-Eye but Rescue-247 and Medi-Assist all operate under one umbrella and share your information across the different companies. Now I am informed that the onus and cost of getting the service cancelled is on me. Oh and did I mention that the one consistent line I was told by the contact agents is that it is highly unlikely that I will ever get my money back?

thoroughly disgusted

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