Legalax for JustAnswer complaint

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________________________________________ Membership details: You were charged the one-time R15 join fee and the R599 membership fee (Order ID ***). Your membership will renew automatically and the membership fee will be charged each month until you cancel. You can cancel anytime via the membership panel in the “My Account page” to avoid future charges. No refunds unless required by law. This is part of an email i received, telling me that i was now a member at a cost of R599 without asking me to become a member and not telling me how much the membership fee was. ll i was told that e refundable amount of R15 would be charged via a card transaction, for assisting me with the solving of the problem i wanted help with concerning my TV licence. This help chat bot window appears when you open the SABC webpage. it is *********, because after you make the so called R15 payment, the bot just refers you to the nearest SABC office to make your inquiries there. I have sent an email requestion my money back, i have reported this to my bank and to the banks ***** department. My wife and i are in our late seventies and are on a small pension and cant afford this type of deception, there must be a lot of pensioners to be informed of this type of deceptive offer of help only to get **********.