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PULE KENNETH TSETSEI tsetsei.pk

1 reviews | Active since Nov 2021

25 Mar 2026, 11:05

Title: URGENT: Paid R+5,000 – No Service, Possible ****, Refund Demanded

Title: URGENT: Paid +R5,000 – No Service, Possible ****, Refund Demanded

Review: I am issuing this as a formal public complaint against Clear Me Now.

I joined Clear Me Now in February 2024 and paid approximately R5,000 in full for assistance with removal from debt review. Over a year later, I have received absolutely no results.

Despite submitting all required documents multiple times, my case was delayed with no progress. It was first handled by Basson Attorneys Inc., and after raising concerns, it was transferred to Legal Clear. Unfortunately, the same unacceptable pattern continued — repeated requests for documents, long periods of silence, and no meaningful updates.

Now, my emails are being completely ignored.

This is highly unprofessional and raises serious concerns about whether this business is legitimate or simply taking money without delivering services.

I am currently managing my debts directly with my creditors and no longer require their services.

I am now formally demanding a FULL REFUND of the +R5,000 paid.

If this matter is not resolved within 7 days, I will escalate it to the National Credit Regulator (NCR), the Consumer Goods and Services Ombud, and the Legal Practice Council, and pursue further action.

Consumers are warned to be extremely cautious when dealing with this company.

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Replies (1)
Legalclear
Legalclear's reply25 Mar 2026, 16:24
Official
Thank you for bringing this to our attention.
We sincerely apologise for your experience and the frustration caused. Your feedback is taken very seriously, and we fully acknowledge that the level of service you have described is not in line with our standards.
We understand your concerns regarding the delays, lack of communication, and the handling of your matter across both attorneys. This is certainly not the experience we aim to provide, and we apologise for the inconvenience and distress this has caused you.
Please be assured that your matter has now been escalated as a priority for urgent review. We are currently engaging with the relevant parties to fully assess what has occurred and to provide you with a clear outcome as soon as possible.
A senior representative will be in contact with you directly within the next 24–48 hours to discuss your concerns, including your request for a refund, and to work towards a resolution.
We appreciate your patience and the opportunity to address this matter.
Kind regards,
LegalClear Team