MKMAs
Ms Katelynne Mackyla Arpin saschiae
1 reviews | Active since May 2023
31 Aug 2026, 12:38
Poor service, no communication
4 Months after payment and waiting for a reply , send them whats app messages it takes days to get a responce if ever one. They assured it would take 90 days to get cleared and well that doesnt happen either. They are quick to take your money but once full payment has been made its a completely different story . I WANT THIS SORTED!!!!!!!!!!!!!!!!!!!
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Legalclear's replyOfficial
01 Sept 2026, 09:35Thank you for bringing this to our attention.
We sincerely apologise for your experience and the frustration caused. Your feedback is taken very seriously, and we fully acknowledge that the level of service you have described is not in line with our standards.
We understand your concerns regarding the delays, lack of communication, and the handling of your matter across both attorneys. This is certainly not the experience we aim to provide, and we apologise for the inconvenience and distress this has caused you.
Please be assured that your matter has now been escalated as a priority for urgent review. We are currently engaging with the relevant parties to fully assess what has occurred and to provide you with a clear outcome as soon as possible.
A senior representative will be in contact with you directly within the next 24–48 hours to discuss your concerns, including your request for a refund, and to work towards a resolution.
We appreciate your patience and the opportunity to address this matter.
Kind regards,
LegalClear Team
LegalClear Team
Legalclear's reply01 Sept 2026, 09:35
Official
Thank you for bringing this to our attention.
We sincerely apologise for your experience and the frustration caused. Your feedback is taken very seriously, and we fully acknowledge that the level of service you have described is not in line with our standards.
We understand your concerns regarding the delays, lack of communication, and the handling of your matter across both attorneys. This is certainly not the experience we aim to provide, and we apologise for the inconvenience and distress this has caused you.
Please be assured that your matter has now been escalated as a priority for urgent review. We are currently engaging with the relevant parties to fully assess what has occurred and to provide you with a clear outcome as soon as possible.
A senior representative will be in contact with you directly within the next 24–48 hours to discuss your concerns, including your request for a refund, and to work towards a resolution.
We appreciate your patience and the opportunity to address this matter.
Kind regards,
LegalClear Team
LegalClear Team