SN
Sandile N

1 reviews | Active since Aug 2025

07 Aug 2025, 20:10

Confirmation Message *Business Name:* ClearmeNow *Rating:* 2 out of 5 *Review:* I app**** to get my name cleared from Debt review

Confirmation Message *Business Name:* ClearmeNow *Rating:* 2 out of 5 *Review:* I app**** to get my name cleared from Debt review. I paid all the money that was required by March 2025, I was told process takes around 2 months depending on my case. By 31 March 2025 an attorney was assigned my case. Till today I have never got a proper update on my case, I don't even know if they really assigned it to anyone. Everytime I call to follow up, I am told the attorney will come back to me. Last time I reached out to my attorney was yesterday and till now no response. You'd think by now I should know at least what is the hold up, I am not demanding for much. I just need to know, is my case that helpless. I wouldn't advise for people in the same situation as to stay away from them. Once they have the money the communication goes.

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Replies (1)
Legalclear
Legalclear's reply09 Sept 2025, 11:00
Official
 
Hi Sandile, 

Thank you for taking the time to share your feedback, and we’re truly sorry to hear about your experience with the attorney. 

We understand how frustrating this situation must be, especially after expecting timely updates. Please accept our sincere apologies for the lack of communication and delays you've encountered. 

This is certainly not the standard of service we aim to provide. We’d like to urgently look into your case and ensure it receives the attention it deserves. Kindly email us at  ***with your full name and surname as well as your id number so we can escalate this immediately. 

Your feedback is valuable and will be used to improve our processes going forward