This company is a farce

For months they have been double debiting my account. None of their telephone numbers on their website work and no one is ever available. After contacting them through the under writer, I managed to get the refund but they continue to double debit my account. When I wanted them to assist me with a will they wanted me to give them a full power of attorney. Their underwriters advised not to do this. This company is a farce. Do not take legal insurance with them. Beware, do not use this company