Legal Aid - more like hinderance ! The worst customer service EVER !!!!!!!!!!!!!! right up there with ZUMA!

Bad service ! As in f**** bad! In George Legal Aid. I first phoned to arranged a meeting on behalf of my domestic. The receptionist first dealing with me , was chewing her breakfast whilst talking to me! I then I spoke to the lady to arrange the meeting. When I complained about this because I don't need to hear someone chewing when I phone a company ! They apparently would sort it out. They then send a letter to my domestic saying they don't know anything about a meeting and they can't get hold of her and she must come in . So I try call for a week to get hold of the same lady, and nothing back. I only get a response , when I get cross over the phone and eventually am told by the recpetionist that, its my problem no one gets back to us and its my problem that I want to speak to the manager or person in charge! Obviously I got angry at this and had a screaming match with this person. About 10 minutes the Lawyer We could never get hold of- who is "always too busy" suddendly phones me and starts shouting at me because I told her that to start off their service is bad bad bad!

My domestic also complained about their behaviour when she goes there, apparently the receptionists are as rude in person as on the phone!

I think this is unacceptable and disgusting behaviour for a company. Where the hell has customer service gone? What happened to it ? Because obviously at the George branch they think they are ****** holiday and everyone is also not busy and you the customer must run after them! How do you run a company this way ?! I don't even know why people are supporting them - lazy beyond belief!