Extremely poor service

I would like to complain about the extremely poor service delivery by Durban Legal Aid. . I wish to lay a complaint against Durban Legal Aid in my case number: 41/171/2023 Durban Masgistrate Court T. Durban Legal Aid Reference X***: Dates off officially appeared: 19/05/2023 Transcript supp****. Durban Legal representation Mr Lushaba without even having the docket told me that I and four other accused are guilty and intimidated me too plead guilty. This is a serious ******** offense. Laid a complaint against Mr Lushaba with the LPC. 14/07/2023 No Transcript. State confirmed charges against the accused money laundering only. Durban Legal Aid representation Mr Lushaba failed to listen to court proceedings. Was more interested to intimidate the accused to plead guilty. 01/09/2023 No Transcript supp****. State confirmed charges against accused. Money laundering only. Court Magistrate Mr Davis ordered the prosecutor to provide evidence of the charge by presenting the bank statements with the transactions. The prosecutor confirmed that the state do have the bank statements. Is on record. 13/10/2023 Transcript supp****. Different prosecutor and magistrate. Mr Lushaba asked me before appearance why I laid a complaint against him. He informed me that now he is scared off me. Mr Lushaba informed the court that he is applying for new representation. 27/11/2023 Transcript supp****. Mr Lushaba withdrew from the case. New representation followed in the same direction as Mr Lushaba. Failed to listen to court proceedings. Ignored what court already confirmed and ordered on the second and third appearances. 19/01/2024 No Transcript supp****. New representation Mr Reason allowed the prosecutor to intimidate the accused to plead guilty for money laundering. Accused refused. Mr Reason allowed the prosecutor to add two more accounts one attempted ***** and two attempted Theft. This after the state and the court confirmed charges and state was ordered to present evidence off the charge. This ******** conduct allowed by Durban Legal Aid representation which is against the ******** Precedure Act. 14/05/2024 Transcript supp****. Complainant questioned by prosecutor. 15/05/2024 Transcript supp****. Court never resumed no watter at court. 11/07/2024 No Transcript supp****. Complainant failed to appear first time. Prosecutor went on with case questioning witness number two. Cross questioning by Mr Reason witness **** under oath. 12/07/2024 Court never took place. Mr Reason informed me via phone call that the prosecutor and the Complainant is not available. Complainant failed for second time to appear. 01/09/2024 No Transcript supp****. Complainant failed to appear third time. Third witness questioned by prosecutor and cross questioning by Mr Reason. 20/09/2024 No Transcript supp****. Complainant failed to appear attended a wedding. Fourth Witness never questioned Mr Reason informed me because he doesn’t have any affect to the case. 18/11/2024 No Transcript supp****. Mr Reason failed to appear. Left Durban Legal Aid. Miss/Mrs Moodley took over. App**** for Transcripts. 22/01/2025 No Transcript supp****. Miss/Mrs Moodley still did not received the Transcripts. 24/04/2025 No Transcript supp****. Miss/Mrs Moodley only received a few Transcripts state failing to profide complete docket. Complainant finally present was cross questioned by Miss/Mrs Moodley without consulting or prepairing for the case. Accused had to supply the questions to Miss/Mrs Moodley to ask the complainant. 25/04/2025 No Transcript supp****. Accused questioned by Miss/Mrs Moodley still no consultation or preparation. Accused supp**** Miss/Mrs Moodley with the questions. 18/06/2025 No Transcript supp****. Accused informed Miss/Mrs Moodley about what happened in this case so far. When she heard about what took place. All the ************ and ******** conduct allowed. She informed the accused that she has no choice to withdraw from the case. Miss/Mrs Moodley withdrew from the case. 08/07/2025 No Transcript supp****. Accused app**** for Legal Aid representation. Durban Legal Aid refused even with all there ******** conduct. Appealed against Durban Legal Aid dissision. 12/08/2025 Next appearance. Waiting to see if the accused will finally be presented by Durban Legal Aid representation which will handle this case in a fair manner. I the accused have the right to a fair trail and fair legal representation. Please don't hesitate to contact me via email heindrich****** or *** for more information.