DISTGUSTING SERVICE

So in my time of need I called into Legal Aid to get assitance regarding my predicament, disgusting attitude from Carla Coetzee to say the least! After giving her all my details my ID , Name and contact details she refused to provide me with just her last name! After having asked her she became extremely rude and h/up I called again only to find that she answered once again! Once I had advised that she had hung up on me she proceeded with her rudeness once again and these are the people appointed to assist South Africans at their time of need???