Complaint

Legal aid germiston they don't know how to do their jobs since 2018 my aunt passed away and we have bee struggling to get the letter of authority to release her assets but they keep sending us back and fourth to high court to them the person handling our case evertime we call him his on lunch ,in court or in a meeting (kagiso) it has reached a point where by our calls are not answered ,it pains me because my aunt left money for her children and the pressure is all on me my grandmother is sick we cant use the car the disk has expired and they need a letter of authority ,I have written here because now I can't handle it my gran fell last week because of diebetes and she was using taxis yet we have a car sitting at home ,anyone kindly help,