Pathetic customer service

<p>I received a email from denise dipenaar telling what documentation she would need in order to process my 3rd party claim she then kept telling me she cannot speak to the CEO who doesn't have time to look at my file I then get put through to GERRI GEMISHUYS WHO IS EXTREMELY RUDE AND TELLS ME TO SEND OTHER DOCUMENTATION OR HE WILL NOT PAY I AM EXTREMELY APPALLED BY THE SERVICE I RECEIVED AS I AM NOT AT FAULT AND THERETHERTHEIR CLIENT IS CAN SOMEBODY PLEASE ADVISE ME AS TO HOW TO CONTINUE FURTHER </p>