LM
Lerato M
1 reviews | Active since Jul 2023
23 Oct 2024, 19:04
Very very very bad, ...
Very very very bad, we have rented a town house for a year and the lease expired 30 September and they where suppose to give us our deposit after 7 days now they tell us some stories they don’t want to refund us the deposit
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Lefika Realty's replyOfficial
29 Oct 2024, 12:14Good day Lerato,
At Genesis Realty, we prioritize transparency and fairness in all our dealings. Recently, we encountered a situation where a tenant's exit inspection revealed damage to the property.
While we understand that moving can be stressful and accidents can happen, it's important to maintain the property throughout the tenancy.
At Genesis Realty, we prioritize transparency and fairness in all our dealings. Recently, we encountered a situation where a tenant's exit inspection revealed damage to the property.
While we understand that moving can be stressful and accidents can happen, it's important to maintain the property throughout the tenancy.
We conducted a thorough review, comparing the exit inspection to the initial entrance inspection. Unfortunately, the damage required immediate attention. As outlined in the lease agreement, these costs were deducted from the security deposit.
We take our responsibility as property managers seriously and strive to maintain high standards for both landlords and tenants.
By conducting regular inspections and documenting property conditions, we aim to prevent misunderstandings and ensure a smooth rental experience for everyone.
By conducting regular inspections and documenting property conditions, we aim to prevent misunderstandings and ensure a smooth rental experience for everyone.
We trust that the above sheds some clarity on the matter.
Lefika Realty's reply29 Oct 2024, 12:14
Official
Good day Lerato,
At Genesis Realty, we prioritize transparency and fairness in all our dealings. Recently, we encountered a situation where a tenant's exit inspection revealed damage to the property.
While we understand that moving can be stressful and accidents can happen, it's important to maintain the property throughout the tenancy.
At Genesis Realty, we prioritize transparency and fairness in all our dealings. Recently, we encountered a situation where a tenant's exit inspection revealed damage to the property.
While we understand that moving can be stressful and accidents can happen, it's important to maintain the property throughout the tenancy.
We conducted a thorough review, comparing the exit inspection to the initial entrance inspection. Unfortunately, the damage required immediate attention. As outlined in the lease agreement, these costs were deducted from the security deposit.
We take our responsibility as property managers seriously and strive to maintain high standards for both landlords and tenants.
By conducting regular inspections and documenting property conditions, we aim to prevent misunderstandings and ensure a smooth rental experience for everyone.
By conducting regular inspections and documenting property conditions, we aim to prevent misunderstandings and ensure a smooth rental experience for everyone.
We trust that the above sheds some clarity on the matter.