1 reviews | Active since Nov 2024
Genesis Development a disgrace to the building contractors.
I am so fed up with Genesis projects. What an absolute disgrace to the building industry. This must have been the worst experience I had with a developer. The level of detail and the building done is a joke. Let me start with this. When we went to look at the model unit they used a beautifully done unit. Looked so professional. WOW what a letdown when I received the keys to our 3 bedroom apartment. It has been from bad to worst to just cancel my purchase, please. My snag list was 10+ video of all the issues. There is so much that was wrong. Swollen cupboards, flimsy window handles. Cornishes not lining up the trap door has so many gaps. Chipped basin in the bathroom. The laminated flooring is scratched. No extractor fan. We asked for cash hob did not get it. The list goes on and on.
Then my bond was registered before my unit was complete. I had to pay two months' bond out of my own pocket. We are renting the unit out. The people who rent from us are on the brink of wanting to move out.
I am at the point of lodging a complaint with the NHBRC and talking to a lawyer. I don't want it anymore. I will make it my mission to broadcast this as widely as possible.
We understand your concerns regarding the snags at your Zomerwind Apartments unit. Your satisfaction is our top priority, and we apologize for any inconvenience or frustration this may have caused.
To date, Genesis have not received an official snag list withing the 7day period from date of registration for your unit, as required and stipulated within the offer to purchase. To date, we have however successfully resolved most of the issues that have been communicated by means of the incorrect communication channels, and not as per the signed Offer to Purchase. It is not possible for Genesis to effectively track and resolve snags if not communicated through the appropriate channels. We acknowledge that the recent heavy rainfall has contributed to some of the water damage issues at your unit, which we have had no objection to rectifying. We are actively working to repair these damages and implement long-term solutions to prevent future occurrences. Extractor fans and Gas Hobs were optional extras, which were to be selected by the purchaser on the extras list contained within the Offer to Purchase. Neither of these extras were selected for your unit, hence them not being installed.
We hope that the above will shed some clarity. Thank you in advance for your understanding.
We understand your concerns regarding the snags at your Zomerwind Apartments unit. Your satisfaction is our top priority, and we apologize for any inconvenience or frustration this may have caused.
To date, Genesis have not received an official snag list withing the 7day period from date of registration for your unit, as required and stipulated within the offer to purchase. To date, we have however successfully resolved most of the issues that have been communicated by means of the incorrect communication channels, and not as per the signed Offer to Purchase. It is not possible for Genesis to effectively track and resolve snags if not communicated through the appropriate channels. We acknowledge that the recent heavy rainfall has contributed to some of the water damage issues at your unit, which we have had no objection to rectifying. We are actively working to repair these damages and implement long-term solutions to prevent future occurrences. Extractor fans and Gas Hobs were optional extras, which were to be selected by the purchaser on the extras list contained within the Offer to Purchase. Neither of these extras were selected for your unit, hence them not being installed.
We hope that the above will shed some clarity. Thank you in advance for your understanding.