Very bad customer service,

I have book some items from Lee Morgan in 2016/2017.I have been paying my account well till our company started experiencing financial problems and was later closed down. I defaulted twice and Lee Morgan called me. I made arrangements to reduce my instalment.

I have since been paying my account properly but last month I had a bad month and could not pay. Today a guy by the name of Phila Dlamini from accounts department called me, when he called I was busy with a client and I informed him that I cant talk as I was busy with a client, I asked that he calls me after 5min of which he rudely responded that he cant call me back I MUST CALL HIM BACK. After finishing with my client I called him back and asked him why was he been rude to me, not for once did he apologised and he saw nothing wrong with his behaviour. He continued speaking to me in a very condescending matter, addressing me ''ma lady', what kind of business language is that.

I told him my reason why I did not pay and told him I will double my payment, he did not care about that bit just wanted to interrogated me, he threatened to hand me over and I told him to do what he got to do. A minute later I received an sms telling me to pay the balance or I will be handed over

I will never ever buy anything from Lee Morgan of this is the kind of service they give client. This Phila Dlamini spoke to me like I owe him, he is just an employee at Lee Morgan after all, he lack customer service, I do not know how he could employed there in the 1st place.