Unhappy customer, worst customer service

I just couldn't sleep knowing that I made adeal with the Devil, a 3 year contract, after one use and was not happy about the outcome of the product, and company is refusing to replace the pot. sad thing is even the salesman who sold me these pots is avoiding my calls now.

my biggest frustration is i will be paying alot for these pots, and getting quality of R200 set I can get from any retailr vs 10k cast iron pots from Lee morgan.

been sending pics to everyone, and it just not being resolved. was told to deal with it, pot will not be replaced. i only cooked once and it stained and the staining is not comming, and customer service lady told me it can't be a production fault, were they haven't even picked it up and checked the problem. Wish they could know how to keep customers happy.

worst decision made was to buy from them Red cast Iron pot which mind you were on sale,