TM
Tely M
1 reviews | Active since Apr 2013
13 Jun 2015, 17:40
Lee-Chem Laboratories has effective customer care
Hello Peter<br> <br> I recently bought DX Smooth Hair Remover at Clicks Middestad (Bloemfontein). It resulted in burning my scalp after applying it on the head. I called Lee-Chem Laboratories regarding this issue. Upon talking to Pam, I realised that Lee-Chem Laboratories is very professional and well-organised in terms of managing its relations with the customers. Pam apologised for the problem I experienced and promised to post the creams I should apply. I received both the face wash and lotion by post within 7 days. The two creams are so effective because they have a good smoothing effect on my face. I would like to compliment Lee-Chem Laboratories for the effective customer care.
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Lee-Chem Laboratories's replyOfficial
18 Jun 2015, 10:36Hello Tely,
Thank you so much for the positive response and the time and effort taken to acknowledge us on Hello Peter. Lee-Chem Laboratories strives to produce top quality products, along with first class customer service. Our wish is that each and every customer that has an encounter with us or our products, is left with a high level of customer satisfaction. Our reward is not only customers who have good product experiences, but people like yourself who take the trouble to acknowledge our service.
Sincere thanks
Pam
Thank you so much for the positive response and the time and effort taken to acknowledge us on Hello Peter. Lee-Chem Laboratories strives to produce top quality products, along with first class customer service. Our wish is that each and every customer that has an encounter with us or our products, is left with a high level of customer satisfaction. Our reward is not only customers who have good product experiences, but people like yourself who take the trouble to acknowledge our service.
Sincere thanks
Pam
Lee-Chem Laboratories's reply18 Jun 2015, 10:36
Official
Hello Tely,
Thank you so much for the positive response and the time and effort taken to acknowledge us on Hello Peter. Lee-Chem Laboratories strives to produce top quality products, along with first class customer service. Our wish is that each and every customer that has an encounter with us or our products, is left with a high level of customer satisfaction. Our reward is not only customers who have good product experiences, but people like yourself who take the trouble to acknowledge our service.
Sincere thanks
Pam
Thank you so much for the positive response and the time and effort taken to acknowledge us on Hello Peter. Lee-Chem Laboratories strives to produce top quality products, along with first class customer service. Our wish is that each and every customer that has an encounter with us or our products, is left with a high level of customer satisfaction. Our reward is not only customers who have good product experiences, but people like yourself who take the trouble to acknowledge our service.
Sincere thanks
Pam