lack of intergrity

I am only a young female driver who happened to be bumped by this big company vehicle at a parking mall.

The company vehicles are insured with an insurance company Galileo. In this instance a vehicle of such a huge public company listed on the Stock Exchange has sadly damaged my Car.

3 days passed without an explanation of the claim, either from the company or insurer how I it will compensate me for the damages. The insurance matter was not properly handled by the company itself and its insurer.

On the day the incident happened I was busy preparing for my final exams. To date I had to rescue myself from the situation by eventually contacting my own insurance to expedite the process as I am driving around with a damaged vehicle with a passenger side door which does not open.

After claiming from my own insurance, my insurance company has approved and with be repairing the car. I am trying to prepare for my final examination, but I will sadly be without a Car for one week considering that I have no finances to pay for any expenses relating to this incident. Not even a decent apology. I have not experienced any company ethics till this far. It is a painful experience.