DS
Deon S
1 reviews | Active since Jan 2022
12 Jan 2022, 09:58
They take your money and disappear!
Buyer beware! This business takes your order as well as your money and then they fail to deliver ordered items. Trying to cancel your order is also fruitless as they just ignore your e-mails and also don't answer their phone or react on sms'. It seems like a one-man operation (****?) run by a guy named Damian. Safe yourself a lot of trouble and heartache and rather use someone professional instead.
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Replies (2)DS
Deon S's updateReviewer Update
12 Jan 2022, 13:14Company has since responded and all issues have been resolved in an amicable way. I received the goods in good order as well as a sincere apology and am satisfied with the outcome.
DS
Deon S's update12 Jan 2022, 13:14
Reviewer Update
Company has since responded and all issues have been resolved in an amicable way. I received the goods in good order as well as a sincere apology and am satisfied with the outcome.
LEC Energy Solutions's replyOfficial
13 Jan 2022, 11:30Hi Deon
As per our discussions yesterday prior to and during the delivery of your order: There is no excuse for providing bad service and I want to apologize, yet again, for the lack of communication and service provided by LEC that might have caused any inconvenience during the fulfilment of the order that you placed with us.
We hope the newly supp**** equipment by LEC Energy not only meets your expectations, but exceeds them and please do feel free to contact us should you have any future questions or queries.
We acknowledge and appreciate the faith and trust put in us by our customers and value each opportunity provided to LEC Energy. We strive towards providing our customers with the best service possible and we will take note of our mistakes and ensure we learn from them to provide a better and more efficient future customer experience.
As per our discussions yesterday prior to and during the delivery of your order: There is no excuse for providing bad service and I want to apologize, yet again, for the lack of communication and service provided by LEC that might have caused any inconvenience during the fulfilment of the order that you placed with us.
We hope the newly supp**** equipment by LEC Energy not only meets your expectations, but exceeds them and please do feel free to contact us should you have any future questions or queries.
We acknowledge and appreciate the faith and trust put in us by our customers and value each opportunity provided to LEC Energy. We strive towards providing our customers with the best service possible and we will take note of our mistakes and ensure we learn from them to provide a better and more efficient future customer experience.
LEC Energy Solutions's reply13 Jan 2022, 11:30
Official
Hi Deon
As per our discussions yesterday prior to and during the delivery of your order: There is no excuse for providing bad service and I want to apologize, yet again, for the lack of communication and service provided by LEC that might have caused any inconvenience during the fulfilment of the order that you placed with us.
We hope the newly supp**** equipment by LEC Energy not only meets your expectations, but exceeds them and please do feel free to contact us should you have any future questions or queries.
We acknowledge and appreciate the faith and trust put in us by our customers and value each opportunity provided to LEC Energy. We strive towards providing our customers with the best service possible and we will take note of our mistakes and ensure we learn from them to provide a better and more efficient future customer experience.
As per our discussions yesterday prior to and during the delivery of your order: There is no excuse for providing bad service and I want to apologize, yet again, for the lack of communication and service provided by LEC that might have caused any inconvenience during the fulfilment of the order that you placed with us.
We hope the newly supp**** equipment by LEC Energy not only meets your expectations, but exceeds them and please do feel free to contact us should you have any future questions or queries.
We acknowledge and appreciate the faith and trust put in us by our customers and value each opportunity provided to LEC Energy. We strive towards providing our customers with the best service possible and we will take note of our mistakes and ensure we learn from them to provide a better and more efficient future customer experience.