1 reviews | Active since Oct 2018
Le'Bos Home a ****
I placed an order on the 05 March 2020, made payment and sent proof of payment the same day. I asked the time frame of when delivery will be made and was told it would be 2 - 3 days after payment reflects in their account. I received an e-mail the next morning saying funds were reflecting in their account. 3 days passed and I could not get hold of this company, all phones were turned off and no e-mail response. I then got a message via whatsapp on the 11 March 2020 stating they had cable theft. They did not deliver in the time frame as specified and asked for a refund, they agreed and asked for my bank details to do the refund, this was on the 12 March 2020, they said it will take 48 hours to do the refund. On the 15 March 2020 my money was not in my account, I then sent a message asking where my money is, no response. On the 16 March 2020 I got a message asking for my e-mail address, so they can send relevant communication regarding my refund. I gave them the e-mail address and told them if my money is not in my account by 4 pm that day I will open a case of theft. They then responded and said I can go open a case as no theft was committed by them. Today is the 17 March 2020 and guess what my money has still not been refunded and no e-mail has been sent by them either. 6 days and still no money. If they are a legitimate company they would have refunded my money by now. No business operates the way these people do. Do not order furniture from them as they are ********, you will not get your furniture or money back.
