Awfully POOR ACCOMODATION kitch furnished no hot water ***** area

Horrific Experience I was ******* fooled into paying nearly R8000 for 8 people when we were only 6 told system mixed up that amount be adjusted in the morning we ended up in a converted garage nothing like it shows on internet bad area busy street we were made to stay in a ramshackle place no electricity fridge hot no TV no plugs no hot water i was standing in pouring rain lodge reception won't open to even help with boiling water. Gravely dissappointed I sat all night in stale smelling room ****toaches black mould in bathroom, never got into bed exhausted next morning was promised a partial refund though a full refund should be given it has been days no reaction I was ****** literally ******. Stay away the theme old Elvis kitch furniture and cheap carpets that smell really bad.Thuys De Lange it's a shame that all your staff have to apologize for your refusal to address the grave situation that THEY HAVE TO SAY SORRY ON YOUR BEHALF !!!!SHAME ON YOU