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Boitumelo M
1 reviews | Active since Jun 2019
25 Feb 2021, 10:05
Selling fong kongs.....bad quality sofas
I bought a 1,2,3 Adaline lounge suite, a white one for R31 000 including delivery. Within 2 weeks, it started turning pink. I called in and informed one of their consultants and she advised me on what to use, everything they recommended didn't work. When i called them in December to ask for an exchange because i was assuming that they gave me defects, Mandisa was so rude to me saying that it is my fault my couches are like that. She was very very rude to me. My money down the drain easy like that.
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Leather Gallery's replyOfficial
30 Apr 2021, 14:44Good day Boitumelo, Our leather furniture items are a great investment piece for your home, and as such it is vital that they are properly cared for and maintained. At Leather Gallery, we explain in full detail how to properly care for and maintain your leather sofas. When sunlight liquid was used to clean the Adaline Leather Sofa Suite that was purchased it turned pink. We have an expertly formulated leather maintenance range which we recommend that you exclusively use to clean and condition your leather furniture. We apologise for the inconvenience that was caused and trust that the recommended leather care and maintenance products are used from now on to assist with cleaning and conditioning your Adaline Leather Sofa Suite. Kind regards,Customer Care
Leather Gallery's reply30 Apr 2021, 14:44
Official
Good day Boitumelo, Our leather furniture items are a great investment piece for your home, and as such it is vital that they are properly cared for and maintained. At Leather Gallery, we explain in full detail how to properly care for and maintain your leather sofas. When sunlight liquid was used to clean the Adaline Leather Sofa Suite that was purchased it turned pink. We have an expertly formulated leather maintenance range which we recommend that you exclusively use to clean and condition your leather furniture. We apologise for the inconvenience that was caused and trust that the recommended leather care and maintenance products are used from now on to assist with cleaning and conditioning your Adaline Leather Sofa Suite. Kind regards,Customer Care